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Privacy Policy

Last Updated: January 2026

This Privacy Policy describes how KBC Products (“KBC,” “we,” “us,” or “our”) collects, uses, stores, and protects your information when you access or use our mobile application and website available at https://kbcproductsapp.com/ (“Service”).

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. Information We Collect

1.1 Personal Information

When you create an account or use KBC Products, we may collect:

  • Full name
  • Email address
  • Phone number (optional)
  • Username or business name
  • Login credentials (securely stored)

1.2 Vendor & Business Information

If you register as a vendor, we may collect:

  • Business name and description
  • Product or service listings
  • Pricing and availability details
  • Subscription and promotional information

1.3 Transaction Information

To facilitate orders and payments, we collect:

  • Order and booking history
  • Transaction records (amount, date, status)
  • Billing and payment confirmation details
    (Payment card details are handled securely by third-party payment processors and are not stored by KBC.)

1.4 Usage & Device Information

We may automatically collect:

  • Device type, operating system, and app version
  • IP address
  • App activity, feature usage, and performance data
  • Crash logs and diagnostic information
  1. How We Use Your Information

We use collected information to:

  • Operate and maintain the KBC Products platform
  • Create and manage user and vendor accounts
  • Enable product listings, orders, and transactions
  • Improve platform performance and user experience
  • Communicate updates, service notices, and support responses
  • Ensure security, prevent fraud, and enforce platform policies
  1. Sharing of Information

We do not sell or rent your personal information.

We may share limited information only:

  • With trusted service providers (hosting, analytics, payment processing)
  • When required by law or legal authorities
  • To protect the rights, safety, and integrity of users and the platform

All third-party partners are required to follow applicable data protection laws.

  1. Data Security

KBC Products implements appropriate technical and organizational security measures, including:

  • Secure data transmission (HTTPS)
  • Encrypted authentication mechanisms
  • Restricted access to personal data

While no system is completely secure, we continuously work to safeguard your information.

  1. Data Retention

We retain personal information only as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

You may request deletion of your account and data at any time.

  1. Your Rights & Choices

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your account and associated data
  • Opt out of non-essential communications

Requests can be made through the app or by contacting us directly.

  1. Children’s Privacy

KBC Products is not intended for users under the age of 13. We do not knowingly collect personal information from children.

  1. Third-Party Services

Our platform may contain links to or integrations with third-party services. We are not responsible for the privacy practices of these third parties.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Service indicates acceptance of the updated policy.

  1. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at:

Email: info@kbcproductsapp.com
Website: https://kbcproductsapp.com/